General Support
Questions about how to use our tools, troubleshooting issues, or general assistance.
- • How do I compress a PDF?
- • Tool not working properly
- • Browser compatibility
Contact Us
We're here to help. Whether you have questions, feedback, or need support, our team is ready to assist you.
Get in Touch
Have a question or need assistance? Send us an email and our team will get back to you as soon as possible.
contact@filefusion.appWe typically respond within 48 hours
What to Expect
Response Time
Within 48 hours
We aim to respond to all inquiries within 2 business days
Email Support
24/7 Available
Send us an email anytime, we monitor our inbox regularly
Resolution Rate
95%+ Resolved
Most inquiries are resolved in the first response
How We Can Help
Here are common reasons people contact us. Choose the category that best matches your inquiry.
Feature Requests
Suggestions for new features, improvements to existing tools, or new tool ideas.
- • Request new tool
- • Suggest feature improvement
- • Share use case ideas
Report Issues
Found a bug, security concern, or technical problem that needs our attention.
- • Report bug
- • Security vulnerability
- • Performance issue
Privacy & Legal
Questions about our privacy policy, data handling, terms of service, or legal matters.
- • Data privacy questions
- • GDPR/CCPA inquiries
- • Terms clarification
Need Quick Answers?
Before reaching out, check our comprehensive FAQ section. Many common questions about our tools, features, and privacy practices are already answered there, which may save you time.
Browse FAQ SectionYour Feedback Matters
FileFusion is built on user feedback. Your suggestions directly influence our product roadmap and help us create better solutions for everyone.
Feature Ideas
Have an idea for a new tool or feature? We'd love to hear it. Many of our current tools were built based on user suggestions.
User Experience
Tell us about your experience using our tools. What works well? What could be improved? Your insights help us enhance usability.
Content Requests
Want to see articles on specific topics in our Insights section? Let us know what subjects interest you most.
Before You Contact Us
Check the FAQ
Visit our FAQ page for answers to common questions about tools, privacy, and features.
Try Different Browsers
If a tool isn't working, try using a different browser (Chrome or Firefox recommended) or clear your cache.
Include Details
When reporting issues, include your browser version, operating system, and steps to reproduce the problem.
Be Specific
The more details you provide about your question or issue, the faster we can help resolve it.