Privacy Policy

Introduction

Welcome to FileFusion ("we," "us," or "our"). We are committed to safeguarding your personal information and respecting your right to privacy. If you have any questions or concerns about this policy, or our practices with regards to your personal information, please contact us at contact@filefusion.app.

When you visit our website filefusion.app and use our services, you entrust us with your personal information. We take that responsibility seriously. This Privacy Policy describes what information we collect, how we use it, and what rights you have in relation to it.

This policy applies to all information collected through our website (filefusion.app), and/or any related services, sales, marketing, or events (collectively referred to in this policy as the "Services").

Information We Collect

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the Services, or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect can include the following:

• Contact Data: We may collect your email address if you contact us for support.
• Feedback: Any feedback or feature requests you send to us.

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.

This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Log Files

FileFusion uses log files as a standard part of its hosting and analytics infrastructure. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and the number of clicks.

This information is not linked to any personally identifiable data. It is used for the purposes of analyzing trends, administering the site, tracking user navigation patterns, and gathering aggregate demographic information.

How We Use Your Information

We use the information we collect or receive:

• To deliver and improve our Services: We use automatically collected information to operate, maintain, and improve the performance and functionality of our tools and website.
• To send you administrative information: We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
• To protect our Services: We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).
• To enforce our terms, conditions, and policies: For business purposes, legal reasons, and contractual obligations.
• To respond to legal requests and prevent harm: If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Consent: You have given explicit consent for us to process your personal data for one or more specific purposes (e.g., newsletter, cookie preferences).
• Legitimate Interest: Processing is necessary for our legitimate business interests, such as improving our Services, ensuring security, and preventing fraud, provided these interests do not override your rights.
• Legal Obligation: Processing is necessary to comply with applicable laws and regulations.

Cookies and Web Beacons

FileFusion uses cookies and similar tracking technologies. Cookies are small data files placed on your device that store information including visitor preferences and the pages on the website that the visitor accessed. This information is used to optimize the user experience by customizing web page content based on visitors' browser type and/or other information.

DoubleClick DART Cookie

Google is one of the third-party vendors on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to filefusion.app and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads

Cookie Consent

In compliance with GDPR and ePrivacy regulations, we only set non-essential cookies (such as analytics and advertising cookies) after obtaining your explicit consent. Essential cookies required for the basic functionality of our website may be set without prior consent. You can manage or withdraw your cookie preferences at any time through your browser settings.

Our Advertising Partners

Some advertisers on our site may use cookies and web beacons. Our advertising partners include:

• Google AdSense
• Other Third-Party Ad Networks

Third-Party Privacy Policies:You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices. FileFusion's Privacy Policy does not apply to, and we cannot control the activities of, such other advertisers or web sites.

Third-Party Service Providers

In addition to advertising partners, we may use the following categories of third-party service providers to operate and improve our Services:

• Hosting & Infrastructure: Cloud hosting services for serving our website and processing files.
• Analytics: Google Analytics (anonymized) for understanding usage trends and improving our Services.
• Content Delivery Network (CDN): For faster and more reliable delivery of website content globally.

These service providers are contractually obligated to protect your data and may only process it for the purposes we specify.

Data Security & Retention

Security Measures

We implement multiple layers of security to protect your information:

• Browser-Based Processing: Files processed locally never leave your device.
• HTTPS/TLS Encryption: All data transmitted to our servers is encrypted using Transport Layer Security (TLS).
• Immediate Deletion: Files requiring server-side processing are stored in temporary memory and are permanently deleted immediately upon completion of the process. We do not retain your files.

Data Retention Policy

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

• Uploaded Files: Immediately deleted after processing (within seconds).
• Server Logs: Standard retention (e.g., 30–90 days) for security processing.
• Analytics Data: Up to 26 months (anonymized).

International Data Transfers

FileFusion is operated from India. If you are accessing our Services from outside India, please be aware that your data may be transferred to, stored, and processed in India or other countries where our hosting and service providers maintain facilities.

For users in the European Economic Area (EEA), we ensure that any international transfer of personal data is carried out in compliance with applicable data protection laws, including the use of Standard Contractual Clauses (SCCs) approved by the European Commission or other valid transfer mechanisms.

By using our Services, you acknowledge and consent to the transfer and processing of your personal data as described in this policy.

Information Disclosure

We may share your information in the following limited circumstances:

• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

Your Privacy Rights

Depending on your location, you may have specific rights regarding your personal information.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

• Request disclosure of categories and specific pieces of personal data collected.
• Request deletion of personal data collected.
• Request to opt-out of the sale of personal data.

We do not sell your personal information. FileFusion has not sold, and will not sell, your personal data to any third party for monetary or other valuable consideration. If this practice ever changes in the future, we will update this Privacy Policy and provide you with the right to opt out.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: Request correction of inaccurate information.
• The right to erasure: Request erasure of your personal data.
• The right to restrict processing: Request restriction of processing.
• The right to data portability: Request transfer of your data in a structured, machine-readable format.
• The right to object: Object to processing based on legitimate interest or direct marketing.
• Automated decision-making: Not be subject to decisions based solely on automated processing.
• Right to lodge a complaint: You may file a complaint with your local Data Protection Authority.

To exercise any of these rights, please contact us at contact@filefusion.app. We will respond within 30 days.

General Privacy Rights (India & Global)

If you are visiting from India or any other region not covered above, we grant you the following rights in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and global best practices:

• Right to Access Information: Know what personal data we hold about you and how it is processed.
• Right to Correction & Erasure: Request correction of inaccurate data or erasure of data no longer necessary.
• Right to Withdraw Consent: You may withdraw your consent at any time. Withdrawal will not affect the lawfulness of processing performed before withdrawal.
• Right to Grievance Redressal: You may approach our Grievance Officer or the Data Protection Board of India.
• Right to Nominate: Under the DPDP Act, you may nominate another person to exercise your rights in the event of your death or incapacity.

As a Data Fiduciary under the DPDP Act 2023, FileFusion processes personal data only for the purposes consented to by you, and implements reasonable security safeguards to protect your data. In the event of a data breach, we will notify the Data Protection Board of India and affected users as required under applicable law.

Grievance Officer (as per DPDP Act 2023 & IT Act 2000): Rohit — Proprietor & Grievance Officer, FileFusion. Email: contact@filefusion.app. Address: Mumbai, Maharashtra, India. Response Time: We will acknowledge your grievance within 48 hours and resolve it within 30 days.

Do Not Track (DNT) Disclosure

Some web browsers transmit "Do Not Track" (DNT) signals to websites. Because there is no uniform standard for interpreting DNT signals, FileFusion does not currently respond to DNT browser signals or headers. We will continue to monitor developments in DNT technology and may adopt a DNT standard in the future if one is established.

Children's Information

Protecting children's privacy is of paramount importance. We encourage parents and guardians to observe, participate in, and monitor their children's online activity.

FileFusion does not knowingly collect any personally identifiable information from children under the age of 13. If you believe that your child has provided such information on our website, please contact us immediately and we will use reasonable efforts to promptly remove such information from our records.

Consent

By accessing or using our website and Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Where we rely on your consent as the legal basis for processing your personal data, you have the right to withdraw your consent at any time. To withdraw consent, please contact us at contact@filefusion.app. Withdrawal of consent will not affect the lawfulness of any processing carried out before your withdrawal.

If you do not agree with any part of this Privacy Policy, you should discontinue use of our Services immediately.

Your continued use of the Services following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Email: contact@filefusion.app
• Address: FileFusion, Mumbai, India